Privacy
Account deletion
Google Play and our privacy commitments require a clear way to delete your airWORK account and associated data. Use this page to request deletion.
How to request deletion
- Send an email to contact@airwork.biz with the subject line Account deletion request.
- Include the email address used for your airWORK / app account, and which apps you use (smartCHECK, iEFIS, or both).
- If possible, mention your platform (iOS or Android). Do not include passwords or payment card numbers.
What we delete
Upon verifying your request, we delete or anonymize account data associated with your airWORK account that we control, including profile identifiers and server-side account records where applicable.
Data stored only on your device (for example local checklists, preferences, or offline flight logs) is removed by uninstalling the app or clearing app data on your device. We cannot remotely wipe your device storage.
What we may retain
- Records we must keep under legal or tax obligations (for example certain purchase invoices).
- Subscription and billing records held by Apple or Google — manage or cancel those in App Store / Google Play account settings.
- Aggregated, non-identifying analytics that cannot reasonably be linked back to you.
Timing
We aim to complete verified deletion requests within 30 days. You will receive a confirmation email when the request is processed.
Also available in-app
Where the app provides an in-app account deletion path (Settings / Account), you may start the request there. This web page remains available for users who no longer have the app installed.